Warranty Applies Where:

General Plumbing Repairs – 30 day parts and labor warranty
Water line spot repair – 30 day parts and labor warranty
Water Line Replacement – 90 day parts and labor; warranty
Drain (Waste) Line – 15 day warranty; 6 month warranty with a successful main line camera inspection only
Waste blockages – 15 day warranty
Main Sewer Line Spot Repair – 90 day parts and labor warranty; 15 day main stoppage warranty
Main Sewer Line Replacement (excavation) – 1 year parts and labor warranty; 15 day main stoppage warranty
Hot Water Heaters – 90 day parts and labor warranty; 6-12 year manufacturer warranties available on hot water heater

Warranty does not apply where:

Repairs have been made by others.
Products have been installed by others.
Products have been changed or tampered with by others.
Repairs are required due to a manufacturers defect.
Clogs and back-ups occur due to improper disposed items.
Repairs are required due to excessive wear and tear.
Damage is caused through improper use, abuse or neglect.
 
All warranties are void if payment is not made when due. Warranties extend only to the customer and are not transferable.
 
This warranty excludes all labor charges for the correction, replacement or repair due to manufacturer defects. Labor charges are the responsibility of the customer and are due at the time of service.
 
It is the customer’s responsibility to contact GoldCrown Plumbing, Heating & Drain Service LLC immediately in the event of an installation/repair failure. GoldCrown Plumbing, Heating & Drain Service LLC will remedy the defect. GoldCrown Plumbing, Heating & Drain Service LLC shall not be liable for water or other damage caused by any delay in remedying a defect. In the event of an installation or repair failure, any such defects will be repaired or replaced at the discretion of GoldCrown Plumbing, Heating & Drain Service LLC as our inspection discloses.
 
For warranty service please contact our 24 hour emergency line at (845) 545-0115 or you can fill out our Request Service Form online and one of our friendly office staff will give you a call to schedule.